YOUR INFORMATION MATTERS
Privacy Policy.
How Glamspace collects, uses and protects customer information.
Last updated: 27 October 2026
1. Who is responsible for your information?
Glamspace is responsible for the personal information it receives when you enquire about or request its cleaning services.
If you have any questions about how your personal information is collected or used, you can contact us directly at:
2. Information we may collect
When you contact Glamspace or submit an enquiry, we may collect the following information:
- Your full name
- Your email address
- Your telephone number
- The cleaning service you are interested in
- Your location or postcode
- Information included in your enquiry
When requesting a cleaning appointment, we may also collect your preferred cleaning date, cleaning frequency, property details and any additional information needed to arrange the service.
3. Why we use your information
Glamspace uses customer information for the following purposes:
- Responding to customer enquiries
- Providing cleaning quotations
- Managing cleaning requests and appointments
- Communicating with customers about services
- Confirming booking availability
- Handling complaints or customer concerns
- Maintaining necessary business records
We do not use information submitted through our contact or booking forms to send marketing communications unless there is an appropriate lawful basis for doing so.
4. Our legal basis for processing information
Under applicable UK data protection law, Glamspace may process personal information where necessary:
- To respond to requests before entering into a service agreement
- To fulfil a cleaning service agreement
- To comply with legal obligations
- For legitimate business interests, where those interests are not overridden by your rights
- Where consent has been obtained and consent is required
Where we rely on consent, you may withdraw it at any time by contacting us.
5. Contact forms and booking submissions
Glamspace uses Formspree to process information submitted through the website's contact and booking forms.
When you submit one of these forms, the information is sent to Formspree and stored in the Glamspace Formspree account.
Formspree may also send email notifications about new submissions to our business email address:
These submissions help us review customer requests, respond to enquiries and arrange cleaning appointments.
Formspree may process information in the United States or other countries. You can learn more about its privacy practices and international data transfers by reading the Formspree Privacy Policy .
6. Sharing customer information
Glamspace may share customer information with service providers where necessary to operate the business.
These may include:
- Website hosting providers
- Formspree, our form processing provider
- Email service providers
- Booking or payment providers, where used
We may also disclose information where required by law.
7. How long we keep your information
We retain personal information only for as long as reasonably necessary to handle enquiries, provide cleaning services and meet legal or business record-keeping requirements.
Information submitted through Formspree may remain in its dashboard according to the account plan and settings.
Information that is no longer required should be securely deleted, subject to any applicable legal retention requirements.
8. Protecting customer information
Glamspace aims to protect personal information against unauthorised access, misuse, loss or disclosure.
We use third-party services to help process customer enquiries and booking requests. Customers should avoid including passwords, payment card details or unnecessary sensitive personal information in enquiry forms.
9. Your data protection rights
Depending on the circumstances, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Object to certain uses of your information
- Request restrictions on processing
- Request data portability where applicable
- Withdraw consent where processing relies on it
To make a request relating to your personal information, please email:
You can also raise concerns with the UK's Information Commissioner's Office (ICO) at ico.org.uk .
10. Cookies and website services
The Glamspace website may use cookies or similar technologies to support website functionality.
If non-essential cookies, advertising tools or website analytics are introduced, we will explain their use and provide appropriate choices where required.
11. Contact us
If you have any questions about this Privacy Policy or how Glamspace handles customer information, please contact us.
Email: glamspace.cleanings@gmail.com
You can also visit our Contact Us page to submit an enquiry.
12. Changes to this Privacy Policy
Glamspace may update this Privacy Policy when our services, technology or data processing practices change.
Updates will be published on this page with a revised date.