Frequently Asked Questions.

General cleaning can include dusting, vacuuming, mopping, surface cleaning, and cleaning kitchens and bathrooms. The exact tasks are confirmed before your appointment.

A deep clean focuses on areas that need additional attention, such as built-up dirt, detailed surface cleaning and harder-to-reach areas. The scope depends on your property's condition and requirements.

Yes, Glamspace offers tenancy cleaning for properties before moving in or after moving out. Please provide the property size and any specific requirements when requesting your quote.

Visit our booking or contact page and provide your property details, location, preferred date and cleaning requirements. Glamspace will review your enquiry and discuss a quote with you.

We recommend requesting your appointment at least seven days in advance. All bookings are subject to availability and confirmation.

Available payment methods and payment deadlines will be confirmed when your quotation is accepted. Please contact Glamspace if you have any questions about payment arrangements.

Please confirm your equipment and product requirements when booking. Glamspace will clarify which supplies are included before your appointment.

Yes. You can enquire about weekly, fortnightly, monthly and every-two-months cleaning. The schedule and arrangements will be agreed with Glamspace.

Glamspace serves London and Ascot. Please provide your postcode when enquiring so we can confirm availability in your area.

Please contact Glamspace as soon as possible if you need to change an appointment. Our proposed standard cancellation notice is 48 hours, subject to the final booking terms and any applicable legal rights.

Please contact Glamspace promptly with details of your concerns, ideally including photographs. We will review the issue and discuss an appropriate resolution, which may include a corrective clean. Your statutory rights are unaffected.